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Inside the platform

Restaurant SMS Marketing

Turn opted-in guests, loyalty activity, and real visit behavior into timely text campaigns that can be measured back to an order.

See it in contextGet into the details ↓
CAMPAIGN · SCHEDULEDWin-back Wednesday
AUDIENCEHaven’t visited in 30+ days1,284 opted-in guests
We miss you, Jamie. Take $5 off your next lunch this week. Reply STOP to unsubscribe.
DELIVERED96.8%REDEMPTIONS84SALES$2,418
not a list.
a relationship.

Text the guest you actually know

Table Needs SMS marketing lives beside direct ordering, loyalty, offers, and restaurant activity. Build an audience from real guest behavior instead of exporting phone numbers into a disconnected campaign tool.

Useful segments, evaluated when you send

  • All currently opted-in subscribers
  • Online-ordering or loyalty signup source
  • Loyalty members only
  • Minimum loyalty points or visit count
  • Guests active within a chosen number of days
  • Guests who have been inactive for a chosen number of days
  • Manually curated restaurant audiences

Segment membership is resolved against current restaurant data at send time, so a scheduled campaign does not rely on a stale exported list.

Draft it. Schedule it. Know what happened.

Create a 160-character campaign, preview the full message, select an audience, and send immediately or schedule it inside the restaurant’s local messaging window. Campaign delivery records distinguish queued, sent, delivered, undelivered, and failed messages.

Offers that close the loop

Attach a Table Needs offer to a campaign and follow redemptions that occur after it is sent. The campaign can be evaluated by restaurant response—not merely by how many messages left the provider.

Consent is part of the product

Guests can opt in through supported direct-ordering and loyalty experiences. Table Needs maintains restaurant-specific subscriber status, includes unsubscribe language, processes STOP requests, and respects local-time send windows and messaging usage controls.

Phone, text, loyalty, and ordering together

Operational two-way conversations remain part of the restaurant phone and text experience. SMS marketing adds permissioned audience campaigns around the same guest relationship rather than inventing another guest database.

Bring your operation

See this working with the rest of the restaurant.

We’ll map the platform to the way your team, locations, and numbers actually work.

Book a real walkthrough