Inside the platform
Restaurant Guest Engagement
Connect ordering, loyalty, offers, voice, text, and brand apps around one guest relationship.
One relationship.
The guest does not experience your tech stack
They place an order, call with a question, redeem an offer, earn loyalty, and come back. Table Needs connects those moments so the restaurant can recognize the relationship instead of treating every channel as a new person.
Meet guests where they are
- Direct web ordering and order-ahead
- Voice and two-way SMS
- Loyalty identity and visit context
- Segments, offers, and campaigns
- Brand apps in beta
- Guest history connected to restaurant activity
More relevant, less noisy
Use actual order and visit context to shape communication. Create targeted segments, send useful offers, respect consent and opt-outs, and connect the response back to restaurant activity.
Ownership matters
Direct guest relationships protect margin, reduce dependence on marketplaces, and give the brand a durable understanding of who comes back and why.
Bring your operation
See this working with the rest of the restaurant.
We’ll map the platform to the way your team, locations, and numbers actually work.