Inside the platform
Restaurant Phone and Text System
One restaurant number for calls, two-way text, guest recognition, voicemail, and the beginning of an order.
Last order: Chicken bowl
Oat latte · no vanilla
The phone should know who is calling
Table Needs connects restaurant voice and messaging to the guest relationship. When a known guest calls, the team can see useful customer and loyalty context and begin an order from the conversation instead of re-entering everything from scratch.
Voice built for an operating restaurant
- Local restaurant-number provisioning
- Inbound and outbound calling
- Ring groups and configurable forwarding destinations
- Browser-based softphone support
- Provisioned physical desk-phone support
- Voicemail recording and transcription
- Caller screen-pop with customer matching
Two-way text in the same place
Send and receive operational messages, answer guest questions, and keep the conversation associated with the restaurant. Marketing messages use subscriber, consent, quiet-hour, usage, and STOP-handling controls.
From “hello” to “your order is ready”
A phone call can reveal loyalty history, start an order, and continue as a text conversation. That is the difference between adding telephone service and connecting the phone to the restaurant.
Bring your operation
See this working with the rest of the restaurant.
We’ll map the platform to the way your team, locations, and numbers actually work.